File consumer complaint against book depository at. Bookdepository, the book depository bookdepository misleading advertising on web site internet. Guide to buying and shipping from book depository to. I find this rather problematic when it comes to preorders that i want to read before all the spoilers emerge. Book depository has a strange design in its website. However, now and then a problem occurs and you realize how shabby this whole business project is. Jun 30, 2015 as much as i prefer ordering books online for the price and convenience, the waiting time does bother me. As the book was new there were no used book issues, but to be fair to the book depository, i have yet to have an issue with the condition of any of my purchases from them. A book sent to me was so bad i had to wrap up the book andade sure the stench got well contained in packaging. I now complain against the book depository for not sending me the paperback i ordered and paid for it on 020320. Book depository about book depository was founded in 2004.
The book depository is committed to making all programming open source. Check out what 7,614 people have written so far, and share your own experience. If you dont mind waiting, the book depository is a trustworthy source of books. Click here to read other ripoff reports on the book depository search for additional reports if you would like to see more ripoff reports on this companyindividual, search here. Be mindful items do go missing in the post and, sometimes it is not the sellers that are to blame as the books are in transit, if u haven t got your order check the local post office as it may be sitting there, if the post office forget to send you a card in the. As the book was new there were no used book issues. I even checked with my local sorting center but in vain. Complaints, compliments or tips for the book depository. The division welcomes the opportunity to assist consumers who have experienced difficulties when conducting business with ohio statechartered depository institutions. As the book was new there were no used book issues, but to be fair to the book depository, i have yet to have an issue with the condition of.
Just a few minutes ago, our mail lady interrupted my breakfast, as she rang the bell, handing me the parcel from book depository with my book in it. Contact book depository via our contact form or using our online chat service. The book depository is a website that offers the possibility to order new books online. Book depository is a leading online store of books.
The cost of books are good too, with free shipping. Our goal is to help you resolve your problem as quickly and efficiently as possible. I ordered a book on 21st nov 2017 to be delivered in uae but it was never delivered. Its been taking longer and longer for shipments to be dispatched, which doesnt coincide with the estimated delivery times listed on book depository.
You can change the currency listed on book depository. I wrote book depository on 21 december where they replied that i could check at the local post office. Apr 25, 2020 also, it doesnt seem that the book depository has a system in place to follow the incident by numbers. Consumers love to do business with someone that can admit mistakes and state how they made improvements. The wrapping was a significant upgrade on that of my previous purchases from the book depository. Consumers want to see how a business took care of business. The book depository advice moneysavingexpert forum. Bookdepository also ranks 23rd among books other sites. There are only a few choices though, and singapore dollar is not one of them. So book depository is nice if you want to buy a book occasionally and amazon is good if you want bulk purchases. Book depository is an online book store and shopping platform based in the united kingdom. The stiff cardboard protected the book from impacting with the tiled floor in my hallway, which is a considerable drop from the letterbox. Also, theres no tracking information so i couldnt even know if it has entered the country.
So if you are an e book reader, you will not be able to find e book deals on book depository. But they dont, they are just repeating the same stuff every single time. Its advisable to create an account with book depository before your purchase. Book depository books with free delivery worldwide. There are 146 customers that book depository, rating them as good. As much as i prefer ordering books online for the price and convenience, the waiting time does bother me. On inquiring it was advised by bd to contact local sorting for the parcel. Maybe you received a book about lifestyle while you ordered a book for college. I don t think book depository is a scam i have ordered 3 books from them now and have got all 3 in good order within 5 to 10 days. They have brought up around 18 million books at a reasonable price. I bought 4 books from book depository and they were all dispatched from the uk on the 1st april one book, 2nd of april one book and 3rd of april two books.
Dont sell and keep taking peoples money for a book you clearly, dont have, dont stock and know its a limited number of books. I bought a set of 3 comic books, and 2 textbooks over the past 5 years through book depository. The book is now listed on book depository twice once at. The complaints by ian rankin, 9781409103479, available at book depository with free delivery worldwide. After waiting the 10 days for the order to arrive i accessed their anything but order information then i noticed that the entire order had been canceled without a word to me. I think that is a little strange since i used the same credit card. There do not seem to be any complaints about safety associated with this company. The most common issues with the book depository are around shipping times, which tend to take longer than expected by some customers. I live in turkey and honestly when i bought the books i didnt really expected them to arrive within the 48 business days offered by book depository as turkey is a bit far away.
Free delivery worldwide on over 20 million books we use cookies to give you the best possible experience. Occasionally, shipping times can be a little on the long side, but your books will show up. I think this is the last time i order with the book. What your typical punter wants is a copy of a given book, at the cheapest possible price, and to have it delivered as near instantaneously as possible. Also, it doesnt seem that the book depository has a system in place to follow the incident by numbers. While most stores are closed, you need not fret as book depository are offering free shipping worldwide to make it that much easier. Customers who have questions, complaints, or issues can contact the book depository by submitting them directly to the website or by emailing them at emailprotected please include an order number when appropriate. In order to justify all my insistence with the book depository, i attach many of the mails i have wrote and received from book depository, doing with the matter. Made an order on april the 15th on the evening for the 5th time for book depository. I use this site regularly, ordering about 10 parcels a year. The book depository ships to the uk and to more than 100 other countries.
I have ordered many books from there, and so far everything has arrived, in perfect condition. Dec 15, 2015 if you are buying books online and looking for great price and free shipping worldwide, book depository is one of the best options. The most common issues with bookdepository are around customer service, which is not as good as expected by some customers. And how did the book depository handle that situation. The book store company founded by andrew crawford who is a former employee of amazon in 2004 and later it was owned by amazon. This selfproclaimed worlds leading specialist online bookstore offers more than 17 million titles in all kinds of genres. I have occasionally seen a book somewhere else online cheaper. It is also listed by book depository on the amazon site under sellers offering used and new at. Shipping is slow, but all delivery in australia has been awful for me, i receive packages on time around 40% of the time. Book depository is the worlds most international online bookstore offering over 20 million books with free delivery worldwide. They also provide free delivery in over 100 countries. The average customer, however, is not going to be too concerned by that.
The books arrive in good condition and quite quickly. When i wrote a rude response they gave me some b s about not satisfying their routine credit security check. The book depository order not delivered complaint lists. The book store company founded by andrew crawford who is a former employee of amazon in 2004 and later it was owned by. How those businesses take care of those complaints is what separates good businesses from the rest. The book depository also ranks 5th among used books sites.
Were a journalistic website and aim to provide the best moneysaving guides, tips, tools and techniques, but. So if you are an ebook reader, you will not be able to find ebook deals on book depository. It is all too easy to regard complaints as a pain to be avoided or a nuisance to be got rid of as fast as possible. There are many different online retailers that offer wide selections of books, including well known retailer amazon and others like the book depository. The book ends with a summary of key points and details of where to find further advice and information.
I gave my order number and also the incident number every single time, thinking they would look at the history. Book depository the time has come to catch up on your reading. Took only a couple extra days for them to get the book, due to this covid19, but only a couple of extra days. They have all the varieties in the book according to the taste and. We think its important you understand the strengths and limitations of the site. Bought 5 books through book depository, slow shipping, but cheapest prices, and free shipping.
If you are buying books online and looking for great price and free shipping worldwide, book depository is one of the best options. How those businesses take care of those complaints is what separates good. I have ordered books with the book depository for some years, and their service is always excellent. I ordered same book at another good book supplier and at half the price and the spine in mint condition. There are several and its impossible to know which one.
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